Toys R Us and House of Fraser are some of the high street names that have faced tough competition from online retailers in recent years. Is the bricks & mortar model passé? Are some industries more resilient than others? And what does this mean for investors? Watch M&G’s Stephen Wilson-Smith explain how a French beauty giant sells more products online than in Latin America and how a US ice-cream maker broke down high barriers of entry to beat long-established rivals.